Terms of service

TERMS OF SERVICE

Effective Date: 23 February 2026

OVERVIEW

This website is operated by VELOCITY-VIBE (“we”, “us”, “our”). By accessing or using our website and purchasing from us, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and our Refund Policy.

If you do not agree, you must not use our Services.

1. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years of age, or using the website under parental/guardian supervision.

  • You are legally capable of entering into a binding contract under the Indian Contract Act, 1872.

  • All information provided by you is accurate and complete.

2. ACCOUNT RESPONSIBILITY

If you create an account:

  • You are responsible for maintaining confidentiality of login credentials.

  • You accept responsibility for all activities under your account.

  • You must notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts for violations of these Terms.

3. PRODUCTS & DESCRIPTIONS

We make every effort to ensure product descriptions, pricing, and images are accurate. However:

  • Product colors may vary depending on screen settings.

  • Minor variations in design, shade, or packaging may occur.

  • We reserve the right to modify or discontinue products without notice.

All products are subject to availability.

4. PRICING & PAYMENTS

  • All prices are listed in INR (₹) unless otherwise stated.

  • Prices may change without prior notice.

  • Applicable GST and taxes will be included as required by law.

  • You agree to provide valid and authorized payment information.

We reserve the right to cancel orders in case of pricing errors or suspected fraudulent activity.

5. ORDER ACCEPTANCE

Placing an order constitutes an offer to purchase.

Your order is confirmed only after payment is successfully processed and confirmation is sent.

We may refuse or cancel orders due to:

  • Product unavailability

  • Incorrect pricing

  • Suspicious or fraudulent activity

  • Violation of these Terms

If cancelled after payment, a refund will be processed as per our Refund Policy.

6. SHIPPING & DELIVERY (INDIA)

Delivery timelines are estimates and not guaranteed.

We are not liable for delays caused by:

  • Courier services

  • Natural disasters

  • Government restrictions

  • Events beyond our control

Risk and title of goods pass to you upon delivery.

7. RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy available on our website.

Customers must comply strictly with the stated return window and eligibility conditions.

8. INTELLECTUAL PROPERTY

All content on this website including logos, branding, designs, text, images, and graphics are the property of VELOCITY-VIBE and are protected under applicable Indian intellectual property laws.

Unauthorized copying, reproduction, resale, or commercial exploitation is prohibited.

9. PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes

  • Violate any Indian law or regulation

  • Transmit viruses or malicious code

  • Engage in fraudulent transactions

  • Attempt to gain unauthorized access

We reserve the right to terminate access without notice for violations.

10. DISCLAIMER OF WARRANTIES

The website and products are provided on an “as is” and “as available” basis.

We do not guarantee:

  • Continuous, uninterrupted service

  • Error-free operation

  • That products will meet subjective expectations

Nothing in these Terms limits your statutory rights under Indian consumer protection laws.

11. LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law, VELOCITY-VIBE shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits or revenue

  • Delays beyond our control

Our total liability shall not exceed the amount paid by you for the product in dispute.

12. INDEMNIFICATION

You agree to indemnify and hold harmless VELOCITY-VIBE from claims arising out of:

  • Your breach of these Terms

  • Your misuse of the website

  • Violation of any applicable law

13. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in ludhiana -PB, IN

14. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

15. CONTACT INFORMATION

For any questions regarding these Terms:

📧shopvelocityvibe@gmail.com